Powerhouse Townsville business owners Santo and Giovanni Spinella have moved their high performing agency to Ray White as they align with the leading group’s cutting edge technology and growth focused strategy.
The Spinellas, who have been in business together since 2015, are firmly focussed on today and not the past.
The pair are now backed by the biggest property group in Australasia in opening Ray White Townsville. The Spinellas have made a substantial investment into their new location for their team who are considered family members.
It’s taken as a clear market signal when the biggest business in Townville moves to Ray White to power themselves for the next decade and beyond.
Ray White Queensland CEO Jason Andrew said the Spinellas were the perfect fit.
“Our ambition is to have the best business in each respective market. Santo and Giovanni are the clear real estate leaders in Townsville so it is a wonderful fit. They have an obvious dedication to their community and their clients which aligns with the values at Ray White,” he said.
“The Spinellas have incredible momentum. We are looking forward to seeing what comes next for the team and what we can achieve together.”
The locally born and bred brothers were well known for their trademarked phrase “choose your agent, choose your result’.
Co-director Giovanni Spinella, who sells more than 125 houses a year, has experience across a broad range of property types with a focus on the prestige market.
“Ray White is synonymous with Australian real estate and we’re looking forward to deepening the group’s presence in Townsville and to become an auction specialist in our city. We have a strong culture within our team as well as the community,” Giovanni said.
“We knew aligning with Ray White would help us take our business from strength to strength. We need the best systems and a company who considers the future with investment and a high level of support for our team. Ray White offers us a platform for our agents to be more productive with better insights and this in turn will support our team's work life balance.”
The Townsville agency has won the REIQ Regional Agency of the Year for the last two years for helping more than 700 families in 2022. The group manages almost 800 properties for their owners and has a plan to expand its footprint.
Santo Spinella runs the operation and thrives on the dynamic nature of real estate and has an ability to maximise the value of a client’s most valuable asset within the most challenging of market conditions.
Co-director Santo Spinella takes a proactive hands-on approach supporting his team and his clients.
The pair and their team are well known for their customer-centric approach, and market knowledge.
“We are the same familiar faces that our clients know, now at a new and much bigger home. We have always been a premium service provider and we have high standards to uphold and Ray White is the market leader,” Santo said.
“We have huge ambitions and want to be the best with the top group.
“Now more than ever we are so proud of our staff and our new premises which look spectacular.
“Our goal, as always, is to put our clients first and deliver them the results they deserve.”
Madi was quick to put us at ease with how simple the process could be for renting, after a horrible time with our previous rental agent. From making time for an initial inspection, to ensuring that any questions we asked were answered truthfully and in a timely manner.
Madigan and the team at Ray white Townsville were fantastic to deal with. I only wished I had them looking after my investment property from day dot. Their knowledge, expertise and advise was greatly appreciated. Future to this their communication was both timely which put me at ease with being an out of town investor. Thanks again team - A+
Just a short note to compliment Ricki-Lee Dransfield from the property management arm of the office. Ricki-Lee is managing our rental from interstate and has shown herself to be at all times professional, pro-active and efficient. Her communication skills are excellent being always prompt, clear and informative. I cannot recommend Ricki-Lee or the entire office staff that I have had contact with more highly.
Tahlia has been a great property manager keeping me informed with any issues raised by the tenants. She has arranged prompt rectification of any maintenance issues and has arranged the purchase of any items that need replacement. This has made ownership of the property easier knowing Tahlia is looking after both the property and the tenants.
Great service provided by Juliet with timely responses and actioning of items.
We are very pleased with the help & advice we have received from Tahlia at Ray White. She has been very professional & proactive leasing our property.
Have had an absolutely wonderful experience as a first time renter with Ray White Townsville. The lovely receptionists (Juliet and Emily) are always attentively listening to my query’s and promptly transferring through to my property manager. Hayleigh and Cheyenne have been amazing to speak to. From answering all my calls and emails in a timely response (they are a busy real estate company trying to prioritise everyone) to easing my stresses by going above and beyond for me and my partner. They have made our move from the Gold Coast to Townsville an absolute breeze! Thank you so much ladies, I couldn’t be more grateful!
I have had a fantastic experience with Maddigan Kepper from Ray White, always responds quickly, always happy & smiling and very professional. After having a terrible experience prior with a different agency - Maddigan is an absolute breathe of fresh air. Highly recommend!!
Laura is highly skilled at what she does! She made the buying experience fun but made sure I had all the information I needed. Laura was available to answer any and all of my questions and she made sure she followed up when needed. I highly recommended Laura, she is passionate about real estate and passionate about helping people get their own property!
We recently had the pleasure of working with Amanda Valler during our rental experience, and she was absolutely amazing from start to finish. Amanda is incredibly professional, responsive, and always willing to go the extra mile to help. No question was ever too much trouble, and she consistently made us feel supported and well looked after. Ray White is very lucky to have someone like Amanda on their team—her dedication and approachability truly set her apart. Highly recommended!
We engaged Ray White to help us rent 2 units on our property at Magnetic Island, QLD. The team of Veronica and Juliet plus help from Warren have been fantastic. From initial engagement of set up till finding tenants has been a breeze with great communication and being kept in the loop at all times. Would strongly recommend this team!
Amanda has been an absolute gem of a property manager over the last 2+ years. She provides valuable and timely advice, and I have full confidence in the way she manages everything. The whole process has been easy, rates are competitive, and the service/advice is top-notch value. If only all my property engagements were this positive! I strongly recommend Amanda and the team at Ray White Townsville to anyone considering their services
This is my first time renting with Ray White, and my property manager is Tahlia. Every time I report an issue, she responds promptly and follows through attentively. Thank you, Tahlia, for your exceptional work - I highly recommend renting with Ray White.