There are many steps involved in your future journey as a landlord with us. Our goal is to ensure you have full transparency around what happens throughout this journey and when it occurs.
Clear communication and setting the right expectations is a key element to our successful relationship, so we encourage you to ask questions and let us know if there is anything you’re unsure of. It is a long and varied journey for each investor and as such we will continue to educate you at each step along the way.
This outline details these key steps and the difference between Ray White and our competitors is that throughout the journey the following ethos is applied at every stage.
Investment management – We know that no two investments are the same and our management style reflects this. We manage your investment as if it were our own or a family member’s.
Education – We are proud real estate industry experts and professionals. It is our job to make sure you understand your obligations as a landlord and we don’t simply act as the message bearers or middle men – we are educators and asset managers.
Wealth creation – This investment may be a business for you or an emotional investment that holds a lot of sentiment. Regardless as to why you have invested, it is our role to maximise wealth creation by generating high rent returns, minimising vacancies and spending and money wisely and when needed.
Tenant experience – We also know that without tenants, the investment cycle does not exist. Whilst we work for you as our client, the tenant experience is at our forefront. Happier tenants are more likely to stay long term, which increases the success of your investment strategy.
1. Legislation and compliance
Over the last few years, the Federal and State Government have introduced legislation into our industry that require landlords and tenants to comply with statutory laws. This is an ever changing landscape and as such, we must ensure that you remain compliant and your tenants remain safe. These laws require us to engage the services of licensed tradespeople to undertake, monitor and service these particular areas:
2. Tenant selection and zero tolerance
We are the competition creators – driving strong marketing campaigns between tenancies drives higher prices and more tenants. When using Ray White technology, we process every single application that is submitted for your property. This translates to better tenant selection and higher standards. We also adopt a zero tolerance policy to all facets of property management. We don’t tolerate arrears, poor upkeep, poor conditions and poor relationships. We educate for the end and tenants know this from the get-go.
3. Insurance
Having insurance on your property is not only a requirement for us to manage your property, but also essential to help protect you from risk. No matter how strict the tenant screening processes are, there’s never a guarantee that things can’t go wrong. This is where landlord and building insurances come in. Whilst any malicious damage is communicated to investors immediately, this is so insurance companies can be notified and you can lodge your claim.
4. Repairs and maintenance
Providing ongoing care and maintenance to a property is in everyone’s best interest. If a property is kept in a good condition then it is simply a matter of maintaining and refurbishing. Once it falls into disrepair then it can be much more costly to bring back to life. Our team will act quickly and proactively to protect and maintain your investment.
At Ray White Townsville we are committed to your investment journey, and your success is our success and together we can achieve great things.